Shipping policy

[Your Brand Name] – Store Policies

(Supplements – USA Only)

📦 Shipping Policy (USA)

Thank you for choosing ONLINE PLUS SHOP!

All of our supplements are made-to-order and fulfilled by our trusted manufacturing partner in the United States.

🕒 Processing Time

  • Orders are processed within 2–5 business days.

  • Orders are not processed on weekends or federal holidays.

🚚 Shipping Time (United States Only)

  • Standard delivery: 7–15 business days

  • Shipping times may vary due to carrier delays, holidays, or high demand.

📍 Shipping Address

Please double-check your address before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

📦 Tracking

You will receive a tracking number via email once your order has shipped.

🔄 Return & Refund Policy (Supplements)

Due to health and safety regulations, we do not accept returns on supplements.

However, we will replace or refund your order if:

  • You received the wrong product

  • The item arrived damaged

  • The product was defective

📸 To request a replacement:

Contact us within 7 days of delivery and include:

  • Order number

  • Clear photos of the issue

Approved refunds are processed within 5–10 business days.

❌ Order Cancellation Policy

Orders may be canceled within 12 hours of purchase.
After production begins, we cannot cancel the order.

⚠️ Supplement Disclaimer (Very Important for USA)

These statements have not been evaluated by the Food and Drug Administration.
This product is not intended to diagnose, treat, cure, or prevent any disease.

This is required under U.S. supplement regulations.

🧾 Health & Safety Disclaimer

Before using any supplement, consult with a licensed healthcare professional, especially if you:

  • Are pregnant or nursing

  • Have a medical condition

  • Are taking prescription medications

Keep out of reach of children.

🔒 Payment Security

All transactions are securely processed. We do not store your payment information.

📧 Contact Us

For support, email us at:
📩 support@onlineplusshop.com.com
Response time: 24–48 business hours

Due to high demand, please allow 7–15 business days for delivery.